Olney Endodontics: Phan Tu A DDS at 18109 Prince Philip Drive # 350 in Olney, Maryland

Customer Reviews about Olney Endodontics: Phan Tu A DDS

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  I came to Dr. Phan with minor tooth ache. She opened the tooth by drilling through the cap and applied some medication. She did not treat root canals. After that she scheduled for me to come in ten days and prescribed me antibiotic, but no pain medicine. The drug was not right for me: I was constantly sick, my heart was racing and I had difficulty breathing. I kept feeling severe pain. I stopped taking the antibiotic and called her office. I told her that prescribed antibiotic causes side effects and also asked her to prescribe painkillers. She recommended Advil, though I clearly marked that I was allergic to aspirin. I told her I could not take Advil. On my request she prescribed me Tylenol 3 with codeine and changed my antibiotic to Z-Pack to be taken one pill daily for five days. I was in so much pain I could not sleep and no medication would take the pain away. I was taking Tylenol 3 2 pills every 3 hours and the pain would still not go away. My general dentist advised me to see Dr. Phan immediately. Dr. Phan did nothing to the tooth, never took an X-ray, but instead told me to be more patient. She also doubled my dosage of Z-pack and duration of taking it. So for 9 days I was taking double dose of the antibiotic until next appointment in 10 days. I told her that I was putting ice pack to my tooth to soothe my pain. She said heat was better then cold. I knew heat could promote propagation of infection, but still followed her recommendation. I was in severe pain and weakness and was unable to sleep. When I finally came for my appointment, for the first time she opened the canal. The particular tooth had two root canals. She only started treating the first one never finishing it. She explained to me that my case was complicated because initially the tooth was treated in Eastern Europe. This was not my first tooth where root canal had been previously treated in Eastern Europe, and I never had a problem. She scheduled another appointment in one week. Next day, on Saturday the right side of my face got swollen; my throat and my right ear were hurting. I called Dr. Phan, described my symptoms and asked her to treat the second canal. She refused explaining that it was her day off. Instead, she suggested that I came on Monday, nd see if it was this adjacent tooth that was causing the pain. As it turned out later, the adjacent tooth was healthy. I told her I might not make it until Monday and die of pain and medication overdose, as I had to take painkillers frequently and in large quantities. On Sunday, swelling of my throat and neck progressed. I made the emergence appointment to another dentist. She took an x-ray and saw that infection has spread so far that there was no chance in saving my tooth. She asked me what antibiotic I took and was extremely surprised to learn it was Z-Pack. She explained Z-Pack was used for respiratory infections, but never was effective for anaerobic infections. It turned out, I was taking double dose of useless antibiotic for 10 days. The doctor opened the canal, that was treated by Dr. Phan and extracted plenty of puss. My gums were so inflamed that anesthesia did not work. She had to cut my gum open to clean the puss out: infection had spread into my gum and it was impossible to clean it through the canal. She recommended applying ice-pack and find an oral surgeon to extract the tooth. I told her that I was applying ice-pack in the beginning, but Dr. Phan recommended heat instead. The doctor was astonished by such recommendation. I am sure if I had followed Dr. Phan’s recommendations and did not seek emergency help I would have had sepsis by Monday. Dr. Phan neglected to treat my tooth immediately and prescribed wrong antibiotic and wrongfully recommended heat application instead of cold. As a result the tooth was lost. I also lost my benefits by using all my sick leave and some of my personal leave time. I suffered from severe pain for four weeks altogether and I am still facing the charges for new implants that will replace the lost tooth and the bridge.
  June 22, 2017

  by A Google User

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